Privacy PolicyYour Data, Protected
We are committed to protecting your privacy and ensuring the security of your personal and business data.
This Privacy Policy explains how Sentinel collects, uses, and protects your information when you use our services.
Last updated: December 15, 2024
Privacy First
Your data is safe
Data Security
End-to-end encryption
Your Rights
Full control
Compliance
GDPR & more
Information We Collect
Business Data
We collect operational data from your hospitality venues, including occupancy rates, revenue data, customer feedback, and operational metrics. This data is essential for providing our intelligent decision-making services.
Account Information
When you create an account, we collect your name, email address, company information, and contact details to provide our services and communicate with you.
Usage Data
We collect information about how you use our platform, including feature usage, performance metrics, and system logs to improve our services and provide support.
How We Use Your Information
Service Delivery
- Provide intelligent insights and recommendations
- Generate demand forecasts and analytics
- Deliver personalized dashboards and reports
Service Improvement
- Enhance our AI models and algorithms
- Develop new features and capabilities
- Optimize platform performance
Data Security & Protection
Encryption
All data is encrypted in transit and at rest using industry-standard protocols.
Access Control
Strict access controls ensure only authorized personnel can access your data.
Monitoring
Continuous monitoring and auditing of all data access and usage.
Your Rights
Right to Access
You can request a copy of all personal data we hold about you.
Right to Rectification
You can request correction of inaccurate or incomplete data.
Right to Erasure
You can request deletion of your personal data in certain circumstances.
Right to Data Portability
You can request transfer of your data to another service provider.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@sentinel.app
Address: Sentinel HQ, Ghent, Belgium
Data Protection Officer: dpo@sentinel.app